ClientsDock

Role

Technical Project Manager / Product Builder

Problem

Freelancers and agencies lose time to email threads, confused clients, and insecure file sharing—making every delivery feel less professional than the work itself.

Scope

• Branded client portals with open-link, PIN, or email access
• File delivery, feedback, and approval workflows
• Usage analytics and portal templates
• Tiered pricing (Free, Pro, Agency) and onboarding
• Security and access-control requirements

Project work

• Defined portal lifecycle from creation → client access → feedback → closeout
• Coordinated authentication options, branding rules, and file-handling requirements
• Prioritized MVP vs. agency features with clear release milestones
• Ran QA across access modes, uploads, and client-facing UX
• Documented operational flows for support and onboarding

Tools

• React / Next.js
• Node.js APIs
• Cloud storage
• Auth & access control
• Stripe
• AWS / cloud hosting

Outcome

A client delivery system that reduces “did you get my email?” friction, strengthens brand perception, and gives operators visibility into what clients viewed and approved.